Bill Payment Options & Services During COVID-19
What we are Doing to Help Customers
- We are committed to helping customers experiencing hardships, including from COVID-19. If in need of assistance, we encourage customers to call us at 1-800-427-2200.
- For Residential Customers, who are having a hard time paying their bills, we have temporarily suspended service disconnects EVEN IF you received an automated 48 hour shut off notice. In addition to this, we are offering assistance with paying your bill.
Help with Financial Challenges and PaymentsTo help with financial challenges due to COVID-19, Southern California Edison is temporarily suspending disconnections for customers unable to pay their bill. They will waive late payment charges if this affects your ability to make a timely payment. If you need help, visit sce.com/billhelp or call 1-800-950-2356.